Return & Exchanges

Due to the nature of the handmade preserved roses, for sanitary purposes there are no returns or exchanges on Rose Arrangements or Preserved Roses. In the unlikely event you receive a damaged item, we will gladly replace it within 30 days of the date of purchase.

To be eligible for a return, please make sure that:
1. The product was purchased within the last 30 days.
2. The product is unopened, in its original packaging.
3. You have the receipt, order confirmation or proof of purchase from ROSE GOLD VICTORY. We are unable to accept returns of purchases made from third-party retailers.
4. Product does not contain preserved roses as these are FINAL SALE.
Products that do not meet these criteria will not be considered for return. 

CLICK HERE TO STAR A NEW RETURN >

PLEASE NOTE:
- You will be responsible for the return shipping cost. 
ROSE GOLD VICTORY does not credit original shipping charges or Sale Returns. 
Edit, Cancel Order and Shipping Address Change

- Shipping Addresses can be changed ONLY if the order has not been fulfilled. If the order has been fulfilled we advise reaching out to the shipping carrier for an alternate solution.

- We cannot edit orders AT ANY TIME, if the order has not been fulfilled we can refund the order back to your original form of payment. 

- No Order Cancellations! -